Delete your VARS account

How to delete your account

Account deletion is done from inside the VARS app, for both customers and vendors:

1. Open the VARS app and sign in
2. Go to Profile (customers) or Settings (vendors)
3. Tap Privacy and data
4. Tap Delete my account
5. Type DELETE to confirm

Before you can delete your account

• You cannot have any bookings in progress
• You cannot have any open disputes
• If you are a vendor, all outstanding payouts must have settled

What happens when you delete your account

• Your personal information (name, phone, photo) is permanently removed
• Your reviews are anonymised to "VARS Customer"
• Your booking history is kept for 6 years as required by Nigerian tax law (CITA), but your personal details are removed from it
• Your login is permanently disabled

This action is permanent. There is no recovery option once your account is deleted.

Prefer not to delete?

You can simply stop using the app, your data stays safe until you return. If you just want a copy of your data, use Download my data in the same Privacy and data screen instead.

Need help?

If you cannot access the app to complete these steps, email hello@bookwithvars.com from the email address on your account and we will process the deletion for you.

For more detail on what we collect and how long we keep it, see our Privacy Policy.